May24
BigContacts CRM
- posted by: George
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I’m always on the lookout for new CRM / Contact management tools. My most recent review has been BigContacts. I like the amount of information BigContacts contains however I’m put off by the user interface and organization. Unlike applications like 37Signals HighRise, BigContacts overwhelms the user with too many options.
The contact navigation was to cumbersome and not intuitive; despite the use of AJAX throughout the site. BigContacts would be useful for a collective contacts database where users would be looking up contact information periodically; but this is not useful for the purposes of CRM or sales generation.
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